How to Report Downed Power Lines in Vanderburgh County

After storms or severe weather, residents may encounter downed power lines. Here’s how to handle and properly report these situations:

Step 1: Safety First

• Always assume downed lines are energized and extremely dangerous.

• Keep yourself and others at least 35 feet away from downed lines and anything in contact with them.

• Never attempt to move or touch a downed power line.

Step 2: Proper Reporting

• Emergency Situations: If a downed line poses an immediate threat to life, fire, or other significant hazards, call 911 immediately.

• Non-Emergency Situations:

  1. First, contact CenterPoint Energy directly by calling their emergency line at 1-800-227-1376.

  2. If additional assistance is required or CenterPoint Energy cannot immediately address the situation, contact Vanderburgh County Central Dispatch at (812) 426-7331.

Important Reminder

Accurately representing the severity of the situation ensures appropriate resources are dispatched. Exaggerating or misrepresenting a hazard will not speed up the restoration of power but instead diverts emergency resources from critical, life-threatening situations.

Reporting Downed Lines from Other Providers

• AT&T: Call 1-800-288-2020

• Spectrum Cable: Call 1-833-267-6094

• Astound Cable: Call 1-800-427-8686

Thank you for helping keep our community safe and ensuring emergency services remain available for those in urgent need.